Does insurance pay for a holiday apartment?

Many German contents policies (Hausrat) pay hotel costs or similar accommodation while the home is uninhabitable. Daily limit and maximum duration are in your policy terms. For a family, a furnished apartment is often cheaper than a hotel. Best ask your claims handler first, we send you a confirmation with rate and period to forward.

How fast can we move in?

If an apartment is free, the next day. The door opens with a code, no key handover.

The whole apartment with furniture, kitchen, washing machine, Wi-Fi, bed linen and towels. What applies to utilities is listed with the monthly price of each apartment.

Who gets the invoice?

The invoice is made out to the insured household and carries the claim number. If you assigned your claim to us, we send it to the insurer directly.

What if the repairs take longer?

Then we extend. If you like, we hold the following month until the insurer has decided.

Temporary housing after damage

Temporary home after water or fire damage in Buchholz in der Nordheide

Whole furnished apartments in Garstedt between Hamburg and Lüneburg. For households that have to live somewhere else for a few weeks or months after damage, and for everyone who organises that for them.

Our apartments are in Garstedt, 36 km or about 36 minutes by car from Buchholz station (Landkreis Harburg). Children can stay at their school, the way to the building site stays short.

Send request

For your household

An apartment, not a hotel room

Kitchen, washing machine, Wi-Fi, bed linen and towels. You can cook and the family has space.

Move in fast

If an apartment is free, you can move in within 24 hours. The door code comes to your phone.

Billing with your insurer

You get a monthly invoice with the claim number. If you like, you assign the claim to us and we bill your insurer directly.

As long as needed

Extending or leaving early is possible once your home is habitable again. The terms are in a short use agreement.

For insurers, loss adjusters and restoration firms

One fixed rate

One rate per night or per month, no meals. You can check it directly against the daily limit of the policy.

Cost approval online

You get a case page with stays, costs to date and forecast. You approve or extend the cover there.

Monthly invoice

One invoice per month with claim number, policy number, place of loss and nights times rate. Sent to you directly if the household assigns the claim.

One point of contact

We handle move-in, the household’s questions and move-out. You only get what you need for the claim.

Process for claims handlers in detail

Monthly prices

Price for 30 nights, final cleaning not included. Bed linen, towels, Wi-Fi and a fully equipped kitchen are part of it.

Stayplace № 1
100 m² · up to 4 people · 5 beds
€3,450 for 30 nights
that is €115 per night · from 28 nights
final cleaning €65 once
- Electricity: by meter, €0.28 per kWh
- Gas: by meter, €0.1349 per kWh
- Water: by meter, €0.98 per m³
Stayplace № 2
110 m² · up to 6 people · 5 beds
€3,450 for 30 nights
that is €115 per night · from 28 nights
final cleaning €69 once
- Electricity: by meter, €0.28 per kWh
- Gas: included
- Water: by meter, €0.98 per m³
Stayplace № 3
160 m² · up to 6 people · 3 beds
€4,200 for 30 nights
that is €140 per night · from 28 nights
final cleaning €89 once
- Electricity: by meter, €0.40 per kWh
- Gas: by meter, €0.1349 per kWh

By place

Winsen (Luhe)Salzhausen Lüneburg Seevetal Buchholz in der Nordheide Hamburg-Harburg

Driving times: OpenStreetMap / OSRM, Stand 29.10.2026

Frequently asked questions

Does insurance pay for a holiday apartment?: Many German contents policies (Hausrat) pay hotel costs or similar accommodation while the home is uninhabitable. Daily limit and maximum duration are in your policy terms. For a family, a furnished apartment is often cheaper than a hotel. Best ask your claims handler first, we send you a confirmation with rate and period to forward.
How fast can we move in?: If an apartment is free, the next day. The door opens with a code, no key handover.
What is included?: The whole apartment with furniture, kitchen, washing machine, Wi-Fi, bed linen and towels. What applies to utilities is listed with the monthly price of each apartment.
Who gets the invoice?: The invoice is made out to the insured household and carries the claim number. If you assigned your claim to us, we send it to the insurer directly.
What if the repairs take longer?: Then we extend. If you like, we hold the following month until the insurer has decided.

Request a longer stay

Tell us when, how long and for how many people. We get back to you with a concrete offer, usually the same day.